Emerald CX for hair, nail & lash salons
Book color with processing time built in, keep formulas and photos on the client card, and send rebook reminders at the interval each service actually needs.
Built for hair salons, nail salons, lash & brow studios, day spas (non-medical).
Mia
Priya
Hannah
RecurringLauren Pike
Root Color · 30m gap
In service
Booked by IvyDana Wells
Blowout
Confirmed
MemberSofia Marin
Full Highlights
Here
Kate Lin
Toner
NEWFirst visitGrace Hill
Women's Cut
Confirmed
Action neededAna Ruiz
Gel Manicure
Booked
Dana Wells
Web chat
How much is a blowout and do you have anything Thursday?
9:41 PMHi! I'm Ivy, an AI assistant for Juniper & Sage. A blowout is $55 and takes about 45 minutes. Mia has Thursday at 10:45 AM or 2:00 PM.
9:41 PM10:45 please
9:42 PMDone — Thursday 10:45 AM with Mia. I just texted you a confirmation.
9:42 PMRoot color books 90 minutes with a 30-minute gap where the stylist can take a blowout. The calendar shows it as a hatched window.
Pinned notes and before/after photos on every client. Private by default, visible chair-side.
Require a card or deposit on balayage, not on a bang trim. No-show and late-cancel fees stay your call.
Ivory, serif and image-led — your services and your team front and center. Ours stays in the footer.
Your wording, out of the box
Emerald CX calls them clients, your team stylists, and each visit a appointment — with a starter service menu you can edit in minutes.
Solo pros and small shops getting off paper.
$49/ month per location
Start free — 14 daysBusy shops that want marketing on autopilot.
$129/ month per location
Start free — 14 daysMulti-chair, multi-location and retail-heavy shops.
$249/ month per location
Start free — 14 daysMonth-to-month · No card for the trial · Cancel online any time · No marketplace commissions · Card processing via Stripe at a published rate · Extra texts and AI conversations billed at published per-unit rates.
No. Every plan is month-to-month, priced per location. You can cancel online from Settings → Billing in fewer clicks than it took to sign up.
No marketplace, no commission on your own customers — ever. Card payments go through Stripe at a published processing rate.
Extra texts and AI conversations are billed at published per-unit rates. You can see usage any time in Settings → Billing → Usage.
Yes. Import customers, services and upcoming appointments from a CSV export with presets for the common tools. Imported customers keep whatever texting consent they gave you — we don't assume marketing consent.
No — Ivy is an AI assistant, and she says so in the first message of every conversation and any time someone asks. She hands the conversation to your team for complaints, refunds, anything she doesn't know, or when a customer asks for a person.
Not this edition. Emerald CX is for businesses that don't handle health information. Clinics should look at Emerald EHR, our HIPAA-ready sibling product.
Pick your industry, and your services, reminders and booking page are ready in about fifteen minutes.
No card required · Month-to-month